Computer Support Services

Computer Support for businesses in Toronto, Mississauga, Brampton & GTA

We’re often asked about the different types of services we offer and which are best. Simply put, computer
support can be categorized into two types - online and offline computer support. At Micro Computer Consulting Inc.,
we offer both and can customize a program to meet your specific business needs.

Online Computer Support Services

Also known as remote support, online computer support services are best for businesses with an active internet connection. Our technicians can provide remote assistance using the latest in remote computer support software
and technology from our off-site support desk. This includes regularly scheduled maintenance and troubleshooting without the need for on-site technical support.

Offline Computer Support Services

Also known as on-site technical service, this is perfect for businesses that prefer face-to-face contact. We come
to your place of business on an as needed basis, or as issues arise. In most cases, we’re there on the same
day or by an appointment that is convenient for you. We arrive ready to find solutions to hardware and/or software computer problems, able to handle a single or multiple business locations.

*Discounts are available for businesses that pre-purchase blocks of on-site, remote and phone support hours.

In-House Computer Support Services

Should you prefer to drop your equipment off for maintenance, rest assured that our in-house computer support
services can accommodate you. In most cases, technical issues are diagnosed and resolved
within hours, if not sooner.

Also available is the option of having one of our technicians pick up your computer, fix it in-house and have it ready
for drop-off or pick-up the next business day.

Managed Services

Managed Services offer complete IT support and management for a fixed monthly price. We provide all of the
benefits of an internal IT department for a fraction of the cost. We can reduce the impact of IT failures by minimizing
their occurrence, and any unforeseen issues are dealt with as a top priority. All areas of your network and IT
are covered: security, data protection and hardware. Read more about Managed Services.